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Transcript: Commerce Secretary Gina Raimondo on "Face the Nation," September 3, 2023_我的网站

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一 |     The following is a transcript of an interview with Secretary of Commerce Gina Raimondo that aired on "Face the Nation" on September 3, 2023.


ROBERT COSTA: We now go to the Secretary of Commerce Gina Raimondo. Good morning, Secretary. Thanks for being here. Let's begin with the economy. On Friday, the Bureau of Labor Statistics released the jobs report for August, and people around their tables this weekend are looking at it. It shows 187,000 jobs were added last month, exceeding expectations. But more people are working more than one job. How worried are you about this?SECRETARY GINA RAIMONDO: Good morning, thanks for having me. This jobs report is exactly what we want to see at this point in the recovery. As you just said, you know, creating more jobs, really exciting is that people are getting off of the sidelines. You know, we're seeing more people come into the labor force and there are jobs for them. As you say, people are working, you know, more than one job and wages are up, it should be said, but this is exactly why President Biden is so focused on creating manufacturing jobs, which are higher paid, getting folks the skills they need to get a higher paying job. There's still a lot of work to do to make sure that every American has the skills they need to get a job, which is family support and sustaining. But- and we're doing that work. But overall, there's a lot to like in this jobs report. And it's exactly- it exceeded our expectations.      ROBERT COSTA: In terms of that work that's still to be done, the administration is touting its efforts. It's confident in the economy. But our CBS News polling, Secretary, shows 65% of Americans still view the economy as being in a bad place. Why do you believe your administration, along with President Biden, has struggled to reassure those Americans about these policies and about the economy?SEC. RAIMONDO: So it's- it's an interesting, you know, dichotomy between the- the numbers, and as you say the polling numbers or the- the perception numbers, I think the reality is that inflation still exists. And it is, you know, something that people see on a daily basis when they go to the grocery store, or pay their rent, or pay their mortgage. And we have to know that, you know, that's still a challenge for folks. That being said, if you look at where we are today, compared to when the President took office, it's an unbelievable story of progress. And I will tell you, even I, you know, his- the President's Commerce Secretary, if you had told me when we started based on where the economy was, how high the unemployment rate was, how, you know, disrupted supply chains were, that we'd be sitting here now with this jobs picture, I might not have believed it. I mean, it's just a stunning amount of progress. The economy- we're among the strongest economies in the world. We all went through COVID, right, Europe did, China did, Asia did yet we have emerged, the fastest and the strongest. So I don't want to minimize what Americans are feeling, and that's why we get up and go to work every day. But this economy by any measure is doing incredibly well and much better than anyone could have predicted I think three years ago when we started.                 ROBERT COSTA: After looking back, let's also look ahead, the White House is working with Congress to hammer out an agreement on a short term funding measure to avoid an October 1 partial federal government shutdown. When you talk to business leaders right now, are they worried about this deadline and what a shutdown could mean for the US economy?SEC. RAIMONDO: Yes, they are worried- they're very worried. They are, I think, in some cases, frustrated that this is how government operates. You know, what businesses need to be successful is- is predictability, you know, predictability, some semblance of, you know, regular order. And so these sorts of disruptions that are mainly driven by politics. So it's a challenge for the economy and have the potential to set us back. So I do hope that there will be a speedy resolution.ROBERT COSTA: Secretary, you are the first commerce secretary in five years to be on the ground in China in recent days. What progress, if any, do you think you made on the ground there?SEC. RAIMONDO: I think we made a great deal of progress. In terms of concrete deliverables, I was able to open three specific lines of communication with the Chinese, which is a huge step forward. We haven't really had any contact in more than five years. So we agreed to share information about export controls, we agreed to open a dialogue on commercial issues, which is so important, because China has not treated US business fairly. And so it's- we got to put those issues on the table. And we agree to have exchange around trade secrets, another area where businesses need to- deserve to know that their trade secrets will be protected in China. But I think more than any of that we just are starting to resume a direct line of contact and communication, which we need to do if we're going to manage what is a very complex and potentially volatile relationship with China.                       ROBERT COSTA: So people may be heartened to hear at least some that the US and the Chinese, they're talking, there's open lines of communication right now. But what's next, beyond having this dialogue? What specifically can you say is going to happen next?SEC. RAIMONDO: So my message to the Chinese officials with whom I met is that action speaks louder than words. So they gave verbal assurances that they will treat US businesses fairly, that they will not engage in non-market practices which hurt American workers. And my message was, well, let's see it. You know, actions speak louder than words. So time will tell whether they are going to really be as they say they want to be, you know, more market oriented and open and reform minded when it comes to their economy, their regulatory regime. They need to be less arbitrary in the way they administer regulations to actually give American businesses a fair shot to compete.ROBERT COSTA: You said on the trip that quote, increasingly, I hear from American business that China is uninvestable, because it becomes too risky. So what exactly did you get in terms of those assurances from the Chinese, that would really give confidence to American business leaders?SEC. RAIMONDO: They said that they would talk to American businesses and begin to address these issues. Like, for example, one of the complaints I hear frequently from US business, by the way, business who are used to doing business in- in difficult parts of the world. They say that, you know, China's regulations are not at all transparent. You know, they'll raid a business in March and not explain what went on for many months. They will arrest folks but not provide due process or tell you what happened. And so when I expressed these concerns, I was heard, I wasn't given any promises. But one thing that I think we can take a bit of heart in is it's in China's interest. It's in their economic interest to have foreign direct investment and to make sure, you know, they had a very good economy when they were market oriented and reform minded. And so we have to hope that self interest will affect their future decisions.ROBERT COSTA: So they might have that motivation, but you saw them face to face, you had meetings with them. That's the value of having these sorts of trips. Do you trust the Chinese at this point after all of your conversations, after digesting what happened on your trip, do you trust them?SEC. RAIMONDO: Trust is probably not the word I would use. We need to see action. And until we see action, there can be no trust.ROBERT COSTA: And they hacked into your own email account so that might have hurt the ability to have a trustworthy relationship.                      SEC. RAIMONDO: Exactly. And I said that, you know, hacking my account erodes trust, undermining American workers, by over subsidizing certain industries erodes trust, treating American businesses unfairly on the ground erodes trust. So but, you know, look, I- we can't be naive and oversimplify this relationship, this very challenging relationship. But we have to be practical, right? We have to protect ourselves first and foremost, national security, the United States. Beyond that we have to be practical and look for places where we can have a strong commercial relationship because we need stability in this relationship. That's good for America. And- and I think it's what the world is expecting of us and of China.ROBERT COSTA: You're looking for stability, Secretary. But the big question is, is China's economy stable? There have been indicators over the last several months that showed China's economy's in a slowdown. When you were over there, did you get insights, if any, about whether the Chinese economy is slowing down? And how concerning would that be for the United States?SEC. RAIMONDO: I think there's no question that it is slowing down. And certainly they're having real, real significant challenges in the real estate sector, which they readily acknowledged when I was there. But again, to my mind, the facts are quite clear in this regard. When China was more market oriented, open, you know, a little bit more transparent, their economy did very well. And more recently, as they have closed down and become more arbitrary in the way they administer regulations, the economy is quite challenged. So time will tell. The decision- the ball's in their court- the decisions are theirs. We want a large and stable economic relationship with them, but they have to play by the rules. And we are always going to act in our own American self-interest.ROBERT COSTA: Speaking of playing by the rules, there's such a standoff right now between the Chinese and tech companies. Semiconductors are crucial for our economy, yet China's threatening to curb the mineral supply to the US and the West. And many US businesses tell CBS they're operating in China, but seeing this hostile environment with raids, and fines. So how is your administration going to solve this back and forth between the Chinese and the tech industry?SEC. RAIMONDO: This is exactly why I went to China. It's exactly why I went, showed up, had meetings. I met with my counterpart for more than four hours. I met with the premier for more than one hour. They were open, candid, honest discussions. How are we going to resolve these issues? Because I'll tell you, prior to going to China, I personally spoke with more than 100 US business leaders and labor leaders. And what they tell me is that even the ones that have been doing business in China for decades, you know, these are sophisticated people used to dealing with the traditional concerns of, you know, IP- IP theft or non-market practices. They say, it's much harder now. Right? Like China is making it more difficult because of the reasons you say the raids, the counter espionage law. They are going to make a business decision to do business in other countries unless that improves. And so I was very clear with China that we need to- patience is wearing thin among American business. They need and deserve a predictable environment and a level playing field. And hopefully China will heed that message so we can have a stable growing commercial relationship.ROBERT COSTA: And there are many voices as you know in the ears of American business leaders. A Wall Street Journal report, earlier this year, for example, said that the FBI director, Christopher Wray, wants businesses to help fight China and cyber threats. He reportedly said that only through cooperation with the FBI can that agency marshal an effective response. Do you agree with Director Wray?SEC. RAIMONDO: I agree that business has an important role to play partnering with us to ensure America's national security across a range of different areas, including technology. And, you know, that's why we are in such close contact with business, frankly, often the information they have on the ground is some of the best that we can- we can get.                      ROBERT COSTA: But is it good for businesses to work with the FBI specifically?SEC. RAIMONDO: Every business has to make their own decision. But I definitely think there's value- there's mutual value for business, and certainly for the government to have communication and coordination.ROBERT COSTA: And I'm often out on the campaign trail, Secretary. And I know you stay out of politics. But one thing I'm hearing from so many Republicans across the country, especially governors, they want to block Chinese companies from making investments and buying farmland in the United States. Does the Biden administration and do you support Chinese companies making investments and buying farmland in the United States?SEC. RAIMONDO: We have to be very, very careful, we have to screen every investment and make a decision as to whether it hurts our national security or not. Not every investment from China into America is- harms our national security, but many do. And so it's a case by case basis, looking into the facts and being as tough as we need to be, but also being, you know, realistic and not hyperbolic. Just being, like I say, practical. It's time to be practical, pragmatic and serious about managing every aspect of this relationship.ROBERT COSTA: Secretary Raimondo, we appreciate you taking the time on a Sunday. Thank you.SEC. RAIMONDO: Thank you. Have a great Labor Day weekend.                                  。    平台经营者支付给平台的费用从佣金变成抽成,表明了平台所提供的服务——无论是从形式还是内容,都越来越多样化。这些内容和传统的佣金看起来大不相同,经营者却不得不缴纳相关费用,于是抽成这个词从诞生之日起就带有负面评价,说它体现了平台内经营者对平台的控诉也不为过。                   当你通过中介成功卖出房产时,会支付给中介一笔费用。通常我们会将这笔费用称之为“佣金”。                   为何要支付这笔费用?因为中介(机构)提供了服务。                   佣金又称手续费、中介费,是商业活动中劳务报酬的一种形式。它一般由物品或服务的提供方或买受方支付给第三方。

二 | 这个第三方可以是个人,也可以是机构。                   在现代经济中,佣金无处不在,从大宗房产交易到日常小额门票购买,都会涉及佣金。只不过,有些交易的佣金由双方共同支付,有些则由一方支付。

三 | 佣金之所以普遍存在,是因为中介在交易中不可或缺。                   为何这么多交易需要借助第三方来促成?原因在于社会分工的需要。中介的存在有助于节约交易成本,提高交易效率。

四 | 以最常见的房产交易为例,房产中介至少在三个方面发挥作用。                   首先是信息撮合。尽管市场中有众多买家和卖家,但买卖双方通常不会同时出现。

五 | 中介通过收集买卖双方的信息,提供撮合服务,这是房产中介最原始的功能。

六 | 互联网的出现提高了买卖双方直接交易的可能性,但房产交易不仅需要找到相关信息,还需确认信息的真实性。对于大多数家庭来说,房产交易可能是其经历过的最大金额交易。因此,中介还需扮演专业核验房产信息、筛查风险并提供保障的角色,这是房产中介的第二个功能。                   考虑到大多数房产交易涉及贷款、网签、缴税、过户等多个流程,甚至上下家之间还有多个交易环节,任何环节出错都可能导致交易损失或失败。

七 | 于是,中介的第三个功能出现了:提供流程代办与指引服务。                   既然房产中介能降低交易成本、管控风险并提高交易效率,那么交易双方支付一定费用也十分合理。至少在房产中介领域,尽管有人对佣金高低存有抱怨,但鲜有人将中介的佣金称为抽成。                   数字时代佣金变抽成                    但在数字时代,这一切都发生了变化。                   一方面,中介规模空前扩大。

八 | 如今,我们的衣食住行等日常生活几乎都依赖于平台进行,而平台本质上就是一个规模更大、影响力更强的中介。平台经济通过虚拟或真实的“平台”,连接供需双方,促成交易并从中获取收益。平台本身不直接生产产品或服务,而是作为撮合者,为供方和需方提供交易场所或服务,并收取费用或差价,实现供需双方的匹配。                   另一方面,平台全方位渗透到日常生活中,成为重要的基础设施。

九 | 如今,我们的日常购物、外卖、出行和旅行都通过平台进行。由于技术原因,交易异常“丝滑”,这使得双方产生错觉,认为交易是供需双方的直接交易,而非依赖于中介。

十 | 更为重要的是,这些服务不像房产中介那样低频,而是高频发生。在移动互联网出现之前,绝大多数服务由供需双方自己达成,而非通过第三方中介机构。在此之前,中介服务属于低频服务,但在平台经济下,变成了高频服务。                   在这种大背景下,交易双方的心态发生了微妙变化。服务提供方认为交易的获得是自己劳动的结果,平台只是负责收费。

十一 | 用户会觉得服务是由平台提供,因此和服务提供方一旦发生争议,会立马投诉给平台。于是,佣金这个本来适用于第三方中介服务费用的词汇,逐渐被“抽成”取代。                   争议抽成                    和佣金这个专业词汇相比,抽成更显口语化。“抽”这个动作本身就带有一种“从中抽取、拿走一部分”的意味,它更容易引发与“剥削”“分成”相关的负面情绪联想,特别是在用户感觉平台过于强势或费用不透明时更是如此。                   佣金通常与代理、中介等服务相关,暗示着一种基于特定交易成功后支付的服务费,更强调双方的合作与信任。在这种模式下,平台更像是一个服务提供者,帮助商家完成交易。而抽成则带有一种更强的单方面色彩,它更强调平台在整个交易中直接抽取一部分收益,而不管其提供的具体服务内容。

十二 | 这种措辞的变化,反映了经营者从“合作伙伴”到“附庸”甚至“被支配者”的感受。                   在经营者看来,佣金之所以变成抽成,是因为平台确定了价格和服务规范,这和传统的中介有着本质区别。在此之前的中介机构通常不介入服务提供者的价格和服务标准制定。更为重要的是,在平台生态中,单个经营者势单力薄,很难联合起来与平台进行有效的谈判,这使得平台在调整收费时几乎不受经营者的制约。                   更为重要的是,与传统服务内容确定且服务形式相对清晰、可感知的传统中介服务相比,现在平台内经营者支付给平台的费用过于复杂。这些平台的服务往往基于技术和算法,如订单匹配、支付处理、信用体系、营销流量等。而且这些服务不如传统中介服务那么直观,且平台时不时将多项成本(如技术服务费和骑手配送费)打包从交易流水中按比例抽取,导致用户可能不清楚费用具体对应哪些服务,易产生“平台只是抽水”的印象。                   于是,抽成逐步取代佣金成为描述两者交易费用的词汇,通过短视频在社交媒体流行,然后进入传统纸媒的视野中,最后成为官方用语。                   2021年7月,人力资源社会保障部、国家发展改革委等八部门共同印发《关于维护新就业形态劳动者劳动保障权益的指导意见》(〔2021〕56号),该指导意见第十条明确指出:“(十)督促企业制定修订平台进入退出、订单分配、计件单价、抽成比例、报酬构成及支付、工作时间、奖惩等直接涉及劳动者权益的制度规则和平台算法,充分听取工会或劳动者代表的意见建议,将结果公示并告知劳动者。”抽成就这样出现在了规范性文件中。

十三 |                    此后,包括交通运输部等多个部委也在其规范性文件中使用了“抽成”这个表述。而在今年7月31日公布的《网络交易平台收费行为合规指南》中,国家市场监管总局更是将抽成和佣金并列,成为平台收费的两个不同类别,“本指南所称平台收费,是指平台向平台内经营者提供服务所收取的费用,包括但不限于佣金、抽成、注册费、手续费、会员费、技术服务费、信息服务费、营销推广费、广告费等形式。平台收取保证金等相关行为,参照适用本指南”。                   平台抽成的实质与未来                    平台经营者支付给平台的费用从佣金变成抽成,表明了平台所提供的服务——无论是从形式还是内容,都越来越多样化。这些内容和传统的佣金看起来大不相同,经营者却不得不缴纳相关费用,于是抽成这个词从诞生之日起就带有负面评价,说它体现了平台内经营者对平台的控诉也不为过。                   如果认真梳理,我们会发现,平台向商户收取的费用,尽管名目不一,但究其本质,还是商户为使用平台提供的交易场所、技术支持、营销推广等服务而支付的对价,更符合佣金的定义,即企业支付给中间人(平台)的报酬。                   更为重要的是,尽管表面上平台在制定收费标准时似乎拥有不受约束的权力,在很多商家眼里甚至可以说是独断专行,但考虑到几乎所有的平台都是在公开市场竞争,那么就必然受到市场约束——不只是竞争对手的约束,同时也有支付能力的约束。如果抽成过高,商家自然就会转向其它平台,平台的营收也会随之降低。

十四 |                    就此而言,要让抽成或是佣金摆脱负面评价,关键是要看平台能否创造价值,给商家提高营收和利润,给司机(骑手)增加收入。                   为什么抽成在现在会成为一个问题?原因就是近年来相关领域的增速在放缓,从业人员的收入增长缓慢甚至在减少。一个可供比较的数据是,2019年中国网络零售额的年度增速是16.5%,2024年则是7.2%。                   增速降了,人们自然就会对支出格外敏感,而这就是从佣金到抽成的宏观背景。

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